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Customer Case  
By Tom van den Berghe, Febelfin
Autumn 2010

Febelfin uses Microsoft SharePoint technology to manage its collaborative processes
 
Febelfin represents the Belgian financial sector, including banks, credit institutions, asset managers, lessors and stock brokers. The federation represents its members’ interests towards a range of stakeholders including policymakers, supervisory authorities, the public, fellow federations and various interest groups.
 
Febelfin monitors trends and developments in the financial industry and provides information and counsel to its members on a variety of regulatory, fiscal, prudential and product or service relates issues. In addition, Febelfin engages in a pro-active and ongoing dialogue with consumers, enterprises and society at large through 3 platforms, all chaired by an independent chairperson.
 
Aimed at improving the collaboration and communication with its members and member associations, Febelfin decided to set up a collaboration platform to share information in a more efficient and structured way, both internally within the organization and externally with its members. It selected Microsoft SharePoint as a tool to achieve this goal, in combination with the Ometa Integrator platform. Febelfin currently manages more than 1.500 projects, all linked to the federation’s different working groups, committees and governance bodies.
 
Ometa, which developed Febelfin’s intra- and extranet, could limit the sites’ maintenance by using a central database including and managing the data, roles and rights assigned to the different users, as well as all information related to the sites. For both sites, users can see who participates in which projects and working groups and which role that person has been assigned to. The intra- and extranet sites are interlinked as information on Febelfin’s intranet can easily be published on or hidden from the extranet.
 
 
 
Company Profile Snapshot
 
Febelfin, the Belgian Financial Sector Federation, was founded on 28 March, 2003. This trade federation consists of five constituent members, i.e. the Belgian Bankers’ and Stockbroking Firms’ Association (ABB/BVB, founded in 1937), the Belgian Asset Managers Association (BEAMA), the Professional Association of Credit Providers (UPC/BVK), the Belgian Association of Stock Exchange Members (BASEM) and the Belgian Leasing Association (BLA), as well as a number of associate members with a special status. At the end of 2009, Febelfin and its members represented more than 230 financial institutions in Belgium. Together, they provide more than 135,000 direct jobs plus more than 125,000 indirect jobs.